4 Ways to Combat Healthcare Staffing Shortages & Improve Nurse Retention - Healthcare Human Capital Management (2024)

It’s no secret that the healthcare staffing crisis is a continuing issue in the wake of the COVID-19 pandemic. The number of healthcare professionals leaving their jobs is still increasing with theongoing Great Resignation.

The lack of nursing and caregiver retention is causing an immense strain on nursing home and home healthcare organizations in particular. Many struggle to fill positions and maintain the necessary staff levels to provide quality care.

But what if there was a solution that could help combat this crisis — one that would potentially not only reduce the number of healthcare professionals leaving their jobs but also help you create a successful employee retention program? Supporting mental health in the workplace is one such solution.

By taking steps to improve the mental well-being of your healthcare staff, you can create a healthier and more supportive workplace. Read on to explore why you should create a successful employee retention program that focuses on mental health and wellness and the positive impact it can have on your employees and your organization.

First, consider the effects of nursing work on mental health.

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The Effects of Nursing Work on Mental Health

Nurses are the backbone of the healthcare industry and an invaluable asset whose importance can’t be overstated. They help to save and improve the lives of millions of people around the world.

It goes without saying that they’re amazing and dedicated to their work. After all, it would be impossible to run your healthcare business without their devoted care.

However, like any demanding profession, nursing work can have a significant impact on mental health in several ways.

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Chronic Stress

One of the primary effects of nursing work on mental health is stress.

According to a survey conducted by theAmerican Nurses Foundation, over 34% of nurses rate themselves as not emotionally healthy, and 75% report that they feel stressed. Furthermore, 48% cite nursing work’s negative effects on their health and well-being as the reason they’re planning to leave their position in the next six months.

It’s understandable. Nurses are exposed to a wide range of stressors, including:

  • Long work hours
  • High-pressure situations
  • Heavy workloads to compensate for staff shortages
  • Difficult patients
  • Exposure to contagious infections
  • Strict governmental, state, and organizational rules and regulations

Even outside of work, they often have to handle caregiving for elderly or disabled family members along with child care.

This chronic stress can eventually lead to symptoms like:

  • Physical pains like back pain, fatigue, headaches, and digestive problems
  • Emotional issues like anxiety, depression, irritability, and mood swings
  • Decreased job satisfaction as they feel overwhelmed, overworked, and underappreciated
  • Decreased quality of patient care as they feel rushed, distracted, and unable to focus on patient needs

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Emotional Distress

Nursing work can also take a significant emotional toll on your patients. Nurses work with patients who are often in pain, scared, or facing the end of their lives. They may also neglect self-care as they focus on caring for patients in these conditions.

This can be emotionally draining and lead to compassion fatigue — a phenomenon in which caregivers become desensitized to the suffering of others — which affects16% to 39%of registered nurses.

Nursing work can also be stressful for families, as they may feel helpless, powerless, and resentful in the face of their loved ones’ emotional distresses and lack of compassion. This may cause more emotional distress for nurses as it affects their home and family life.

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Nurse Burnout

The combination of chronic stress, emotional distress, and neglect of self-care can lead to a troubling condition known as nurse burnout — a state of emotional, physical, and mental exhaustion resulting from chronic workplace stress that hasn’t been successfully addressed.

Nurse burnout can lead to several negative outcomes, including:

  • Lack of motivation
  • Feelings of frustration
  • Withdrawal from patient care
  • Lower quality of nursing care
  • Worsened job performance

In fact, one survey conducted by the nursing staffing agencyIncredible Healthrevealed that 44% of nurses cite burnout and a high-stress environment as a reason for their desire to quit their job.

So it’s imperative for you to address the effects of nursing work on your employees’ mental health.

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4 Tips for Creating Effective Nurse Retention Programs

Of course, you can’t monitor the mental health of every single employee as a busy healthcare business owner. However, you can build nurse retention programs to demonstrate care for nurse well-being and increase their engagement and happiness.

Consider these possible methods for creating effective nurse retention programs.

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1. Offer Competitive Compensation and Benefits

Your nurses want to feel valued and fairly compensated for their hard work. Therefore, to retain your nursing staff, it’s important to offer salaries and benefits that are competitive with those of other healthcare organizations in your area.

In addition to salaries, benefits such as health insurance, retirement plans, and paid time off can be valuable incentives for nurses to stay with your organization.

Finally, you can make yourself stand out from the crowd and retain your current employees byadding unique offeringsto your benefits packages, including:

  • Onsite health services
  • Employee assistance programs
  • Childcare reimbursem*nt
  • Student loan repayment assistance
  • Flexible scheduling, such as a hybrid workplace

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2. Provide Opportunities for Professional Development

Nurses want to feel like they’re growing in their careers and gaining new skills and knowledge, so providing opportunities for professional development can be a major incentive for them to stay with your organization.

There are a few different ways you can offer these opportunities to your staff, such as:

  • Creating a mentorship program where more experienced nurses can work with newer staff members to help them develop their skills
  • Offering leadership training programs for staff who are interested in advancing to management positions
  • Providing continuing education courses that are relevant to the specific needs and interests of your nursing staff

By providing these types of opportunities, you show your nursing staff that you’re invested in not only their current work, but also their professional growth and development. This can help build loyalty and commitment to your organization, which increases staff retention.

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3. Foster a Positive Work Environment

When you create apositive work culturethat fosters a sense of community and teamwork, you ensure that your healthcare staff feel heard, valued, cared for, and supported. This goes a long way toward increasing employee happiness, job satisfaction, and productivity.

Building a positive work culture is undoubtedly one of the most difficult aspects of improving your organization. Consider several simple changes you can begin implementing at your practice:

  • Fostering open two-way communication
  • Recognizing achievementsthrough formal recognition programs or informal thank-you notes and staff meeting shout-outs
  • Prioritizing work-life balance through flexible scheduling options

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4. Incorporate Technology into Your Work Processes

Finally, your nursing staff is busy. By integrating technology into your work processes, you are showing your employees that you value both their time and their overall happiness at work. For example, you can usecomprehensive HR and payroll softwareto automate several repetitive and time-consuming aspects of employee management, including:

  • Record keeping
  • Onboarding
  • Payroll
  • Timekeeping

Automation can free up your staff to focus on the aspect of the job that they enjoy most — providing high-quality care. This can help reduce burnout and frustration among your nursing staff, which in turn can lead to higher job satisfaction and retention rates. Automation can also help streamline workflows and reduce errors, which can improve patient outcomes and satisfaction.

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Create a Successful Retention Program by Supporting Your Staff

The healthcare staffing crisis and the current nursing mental health crisis are both deeply entwined. The need for greater employee retention programs that prioritize mental health programming and support has never been greater. With proper strategy and implementation, you can turn the tide of this staffing crisis by creating a healthier, happier workplace environment where employees feel valued and supported.

By investing in employee wellness and mental health programming in your employee retention program, you can improve the quality of care you provide to patients while increasing job satisfaction, loyalty, and retention rates of your employees. This way, you can better ensure that you have the trained workforce necessary to meet the population’s current and future healthcare needs.

Atempeon, we provide intuitive and innovative tools and systems so you can empower your people and meet your business goals.

4 Ways to Combat Healthcare Staffing Shortages & Improve Nurse Retention - Healthcare Human Capital Management (2024)

FAQs

4 Ways to Combat Healthcare Staffing Shortages & Improve Nurse Retention - Healthcare Human Capital Management? ›

Retain your current staff

To address staffing shortages, healthcare organizations should prioritize retaining their existing workforce. Implementing a clinician recognition program, offering flexibility, and providing meaningful work can significantly improve job satisfaction and reduce attrition rates.

How to combat staffing shortages in healthcare? ›

Retain your current staff

To address staffing shortages, healthcare organizations should prioritize retaining their existing workforce. Implementing a clinician recognition program, offering flexibility, and providing meaningful work can significantly improve job satisfaction and reduce attrition rates.

How can leaders in nursing improve nurse retention rates? ›

Create retention strategies for nurses on your team to make them want to stay, such as:
  • Offering signing, quarterly, referral, or retention bonuses.
  • Providing above-average paid time off for your area.
  • Reimbursing them for continuing education courses.
  • Include student loan repayments.

How would you retain the nurses you have? ›

Review these nine strategies so you can retain your best nurses, reduce turnover and improve the workplace:
  1. Be strategic during the hiring process. ...
  2. Create a recognition program. ...
  3. Develop the right company culture. ...
  4. Allow for peer interviews. ...
  5. Listen to feedback.
Jun 28, 2024

How can nurses address understaffing? ›

One of the most effective long-term solutions to understaffing in nursing is to invest in recruitment and retention programs that attract and retain high-quality nursing staff. This may include offering competitive salaries and benefits and providing ongoing training and professional development opportunities.

How to solve short staffing in nursing? ›

Top 10 tips for coping with short staffing
  1. Prioritize assignments. ...
  2. Organize the workload. ...
  3. Be a team player. ...
  4. Delegate wisely. ...
  5. Recruit additional help. ...
  6. Communicate effectively and professionally. ...
  7. Inform and involve nursing leaders. ...
  8. Encourage family participation.

How can we reduce the nursing shortage? ›

9 Effective Strategies to Overcome the Nurse Staffing Shortage
  1. Improve Employee Benefits. ...
  2. Foster a Positive Work Environment. ...
  3. Offer Flexible Scheduling Options. ...
  4. Offer Career Advancement Opportunities. ...
  5. Create Nurse Retention Programs. ...
  6. Strengthen Relationships with Nursing Schools.
Jan 15, 2024

What is the best strategy the nurse manager can use to help retain nursing staff? ›

2) Pay Them Competitive Salaries & Bonuses

Offering a slightly higher salary than competitors or giving flashy sign-on bonuses are good ways to get nurses in the door, but it does not guarantee that they will stay. A more effective strategy may be to offer loyal nurses a retention bonus.

Which is a strategy that should be included to increase RN staff retention at the hospital facility? ›

Using these reasons, you can develop a retention plan that actually works for nurses because it addresses their major pain points. Here are some strategies that help address these points: Offer more flexible schedules, including on-call shifts, floating, different hours, shorter or longer shifts, and more.

How can a nurse manager improve? ›

Try these strategies to be a good nurse manager:
  1. Communicate effectively. ...
  2. Act as a role model. ...
  3. Foster a positive work environment. ...
  4. Advocate for your staff. ...
  5. Promote teamwork. ...
  6. Manage priorities. ...
  7. Embrace change. ...
  8. Commit to lifelong learning.

How do you retain staff in healthcare? ›

Employee retention strategies for healthcare providers
  1. Understand the career advancement needs of your frontline employees. ...
  2. Improve internal communication and boost engagement. ...
  3. Offer competitive wages. ...
  4. Give employees flexible scheduling. ...
  5. Recognize and reward your employees' efforts. ...
  6. Listen and act on employee feedback.

Why is RN retention important? ›

Once retention improves, you'll see the following: Reduction in hiring cost. Decreased patient errors. Increased productivity and quality measures.

How do you ensure patient retention? ›

Use Your Staff To Keep Patients Loyal
  1. Avoid Calls Going To Voicemail. ...
  2. Return Phone Calls. ...
  3. Provide Exceptional Customer Service. ...
  4. Treat Your Patients With Respect. ...
  5. Don't Get Too Far Behind. ...
  6. Be Proactive. ...
  7. Post Opt Calls. ...
  8. How to Handle Upset Patients In Your Office.

How to fix staffing shortages in healthcare? ›

  1. Prioritize Employee Satisfaction. It's no secret that healthcare work can be challenging. ...
  2. Hire the Right People. The hiring process is instrumental in setting employees up for success. ...
  3. Invest in Recruiting Methods and Technology. ...
  4. Upgrade Training Processes. ...
  5. Recruit Candidates from New Job Sources.

How do you manage staffing shortages? ›

How to Deal With Staff Shortage
  1. Reduce Services and Working Hours. ...
  2. Hire Temporary Staff. ...
  3. Take Advantage of Automation Technology. ...
  4. Offer Higher Compensation for Overtime Work. ...
  5. Expand Your Recruitment Pool. ...
  6. Create Part-Time or Job Sharing Roles. ...
  7. Use Social Media for Recruitment. ...
  8. Improve Company Culture to Attract Applicants.
Jan 9, 2024

How do you fight understaffing? ›

Six Tips to Resolve Understaffing Problems
  1. Assess Your Staffing Needs. Before you do anything else, your first course of action should be to conduct a careful analysis of what your current staffing needs are. ...
  2. Implement Technology. ...
  3. Add Temporary Staff. ...
  4. Outsource Tedious Tasks. ...
  5. Work With a Staffing Agency. ...
  6. Consider Internships.
Jan 26, 2024

How can we solve the shortage of staff? ›

How to Manage a Staffing Shortage
  1. Act on Employee Feedback. ...
  2. Implement Reskilling and Upskilling Initiatives. ...
  3. Promote Work-Life Balance. ...
  4. Improve Your Company Culture. ...
  5. Increase Company Perks and Benefits. ...
  6. Hire Short-Term Workers. ...
  7. Continue to Build a Strong Team.

What works healing the healthcare staffing shortage? ›

By prioritizing employee retention and addressing staff concerns, healthcare organizations can alleviate some pressures of workforce shortages. Improving internal communication, optimizing managerial planning, and offering better compensation can all contribute to a more satisfied and, therefore, more stable workforce.

What solutions might be introduced to alleviate the shortage of long-term care workers? ›

Key Findings: 1) Enhanced federal funds provided through Medicaid during the pandemic catalyzed state policy action to stabilize the workforce, with priority placed on increasing worker wages; 2) state initiatives to widen entry and career paths are underway but will take time to realize; 3) investing in and ...

What are the strategies for dealing with future shortages in the nursing workforce a review? ›

Improving working conditions, ensuring adequate staffing levels, providing mental health support and creating a culture that values and supports nurses are crucial steps. Offering robust training and career advancement opportunities can help young nurses grow and remain engaged.

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