Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in College Station come from postal codes 77843.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.98 out of 5 19,699 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Optimum
Optimum is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (56%)
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TV (19%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Carpenter's Daughter š (@CarpntrsDaught) reported
Itās impossible to understate just how terrible the ācustomer serviceā experience at @OptimumHelp is. Stereotypical cable company.
- That Dude (@TheSurveyLife) reported
@optimum Customer service is all foreigners that barely speak English
- Bethany (@idrinkanarchy) reported
What is the worst cable/internet provider and why is it @optimum
- Clayton Broomes Jr (@ClayBroomes) reported
@HBO sucks right now or is it @optimum? Freezing during my little bit of time to myself.
- EdwardMuth (@EdwardjMuth) reported
@optimum phones and tv services were out for 3 months in my house and every time I called I was told that they would get back with me, and nothing. They get it running and gave me $40 off my bill for 3 months with my tv and phones not working and them not doing anything about it. š”
- xy467chr (@xy467chr) reported
@optimum is the worst service provider ever! This is the 2nd time Iām having an outage, within the last 48 hours. I work from home and this is not just inconvenient but just an overall awful experience to have with a cable company.
- Francis's Keeper (@vpint0) reported
Switching to @verizonfios cause @optimum donāt know how to treat their customers.
- Francis's Keeper (@vpint0) reported
repost if youāve been personally victimized by @optimum customer service. No internet for 3 weeks and counting.
- Brian Piccirillo (@BrianPicc) reported
@OptimumHelp service outage in little falls, NJ?
- š§ (@chefjimx) reported
@optimum yāall was supposed to install internet in my new place today you ******* left a voicemail saying nobody was home I was home and awake you ******* have until 5pm to come and set my **** up bc yāall want yāall money on time so I want my mf put in WiFi on time
